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How to Troubleshoot Hard Disk Drive

Troubleshooting Hard Disk Drive

In Troubleshooting Hard Disk Drive there are three categories of Hard Disk Drive Problems they are

  • The system fails to recognize the hard disk drive
  • You just installed a new hard disk but it doesn't work
  • Windows is showing the hard disk capacity much less than what it actually is

The system fails to recognize the hard disk drive

  • Restart the system and wait for about 30 seconds. This sometimes solves the problem.
  • Try booting from the Windows installation CD or your Windows Emergency Startup Disk. If the system successfully boots from this disk, type the following command at the command prompt:
  • COPY A:\COMMAND.COM C:\COMMAND.COM

You just installed a new hard disk but it doesn't work

  • Check the hard drive manually and determine if you have correctly configured the hard disk.
  • Check for the jumper settings on the new hard disk drive.
  • Check that all cables are properly and firmly connected to the hard disk drive and sufficient power is being supplied to the hard drive.

Windows is showing the hard disk capacity much less than what it actually is

  • Go to the CMOS BIOS setup utility and reconfigure the hard drive setting to "auto." After restarting, the BIOS should recognize the hard drive during the startup process and register the proper size.
  • Possibility of installing a new and much larger capacity hard disk on a much older system that has an old version of Windows like Windows 95 (it recognizes hard disks up to 2 GB only).
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